Refund policy
Last updated 28 September 2026
When you can have your money back for OPRIQ, and how.
The whole policy is as written below proposed, until the owner confirms it.
Before you pay anything
Every new business gets a free trial of to confirm, with nothing to pay. You're only charged once you choose to unlock a tab.
Changed your mind: 14 days
If you're not happy, ask within 14 days of your first payment for a tab, or of a yearly renewal, and we'll refund that payment in full. No reasons needed.
Cancelling after that
You can cancel any tab at any time, in the app or on the website. You won't be charged again, and the tab stays unlocked until the end of the period you've already paid for. We don't refund part of a month or year that's started, except as below.
When we always refund
- You were charged by mistake, or twice: in full, as soon as we know.
- OPRIQ didn't work as described, and we couldn't put it right within a reasonable time: for the time it didn't work.
- We removed or cut back something you'd paid for (see the terms): for the time you'd paid for and not had.
- We close your account for any reason other than your breaking the terms: for the time you'd paid for and not had.
How to ask
Email info@invictus247.co.uk or call 01900 406 656 (Monday to Friday, 9am to 5pm), with your business's name and the payment. We'll reply within two working days, and refunds go back to the way you paid within 14 days of our agreeing them.
Bought through an app store
If you paid through Google Play or Apple's App Store, the refund is theirs to give, under their own rules. Ask them, and tell us if you'd like our help.
Your legal rights
OPRIQ is sold to businesses. Nothing in this policy takes away any right you have under the law.